Updated at: 2025-08-11.
alptime.ch offers uptime monitoring for websites and services. We provide both free and paid plans for individuals and businesses, with features tailored to different monitoring needs. Our service includes access to a web dashboard and an API for integration purposes.
To use our Service, you must create an account by providing accurate and complete information, including your name and email address. You are responsible for maintaining the confidentiality of your account and for all activities that occur under it.
We offer three pricing plans:
Users can choose between monthly or annual billing cycles. Payments are processed securely via Stripe, our third-party payment provider. All prices are subject to change with prior notice.
You can cancel your subscription at any time through your account settings. Refunds are not automatic. If you believe you are eligible for a refund, please contact us directly and we will evaluate your request on a case-by-case basis.
We collect and store only the data you provide during registration, such as your name and email address. We do not collect or store additional personal identifiable information (PII) or usage analytics. You may request to delete your account and associated data at any time by contacting us.
For more details, please refer to our Privacy Policy.
Our paid plans include access to the alptime API. The API is documented and intended for use within the limits described in the documentation. Abuse or misuse of the API may result in suspension of access.
We provide customer support via email only. While we strive to offer a reliable service, we do not guarantee continuous availability and provide no Service Level Agreements (SLA).
Status pages may contain links to third-party websites or services. We have no control over these and accept no liability for their content, availability, or functionality. Use of such third-party sites is at your own risk.
Our Service is provided “as is” and “as available,” without any warranties or guarantees. Lyo GmbH accepts no liability for any damages, including loss of data, business interruption, or any other direct or indirect harm resulting from your use of alptime.ch.
We reserve the right to suspend or terminate your access to the Service at any time, especially in cases of misuse, violation of these Terms, or abuse of the API.
These Terms are governed by the laws of Switzerland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Zürich, Switzerland.
We may update these Terms from time to time. Changes will be communicated via email or directly on the platform. Continued use of the Service after changes constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at:
alptime.ch by Lyo GmbH
Zürich, Switzerland
Email: hello@lyo.one